We embody flexibility and agility and are ready to offer customized, efficient, and complete packaging solutions for projects of all sizes.
Our objective is to expand our presence in the American market by delivering exceptional packaging solutions that meet the evolving demands of the beauty and cosmetic sector.
Spiltag USA is supported by our manufacturing plant in Brazil, which boasts 30 years of market excellence serving global brands.
We specialize in providing high-quality rigid packaging solutions for the cosmetic and beauty care industries.
We aim to build lasting partnership with distributors who share our dedication to quality innovation, and customer satisfaction.
We offer a comprehensive standard catalog specifically tailored to meet the needs of the USA market.
Beyond the traditional Boston round, our exclusive collection features over 150 models and a complete in-house solution for bottles, dispenser bottles and jars. With a diverse range of standard colors and limitless customization options, we ensure that your packaging is as unique as your brand.
Your questions matter to us. On our Frequently Asked Questions page, you’ll find concise, informative answers to your most pressing queries about our PET plastic products, services, and sustainability practices. We’ve compiled a list of the questions we hear most often from our valued customers and partners, along with clear, helpful responses from our team of experts.
Whether you’re curious about product specifications, environmental impact, ordering processes, or anything in between, our FAQ page is designed to provide you with quick and easy access to the information you need. If your question isn’t addressed here, please reach out to us directly – we’re here to assist you.
Navigate through the categories or use the search feature to find specific topics. Let’s get you the answers you’re looking for and ensure your experience with Spiltag is as seamless and satisfying as possible.
Spiltag USA is a global manufacturer of PET packaging solutions, offering a comprehensive range of services from product design and development to production, testing, and quality assurance. We specialize in Rigid Packaging solutions for a wide range of industries, including food and beverage, personal care, pharmaceuticals, and industrial applications.
Spiltag USA caters to a wide range of industries, with a focus on specialty beauty and personal care. The company has a proven track record of delivering high-quality packaging solutions to some of the world’s most prominent brands.
Spiltag USA has a manufacture facility in Brazil and a strategic office in Florida – USA. This allows them to provide quick and efficient delivery of packaging solutions to their customers worldwide.
Spiltag USA is recognized for its commitment to quality, innovation, and sustainability. We have a strong focus on customer satisfaction and are committed to providing exceptional service to their global partners.
We hold numerous certifications and awards, including ISO 9001, ISO 14001. We are also recognized for our sustainability initiatives, having achieved certifications.
We specialize in a wide range of PET packaging solutions, including bottles, jars, dispenser bottles and closures. We also offer a variety of customization options to meet the specific needs of our clients.
Yes, we are experienced in creating customized packaging designs to meet the unique requirements of our clients. We have a team of in-house designers with expertise in various packaging styles and graphics.
We use high-quality PET resins and components sourced from reputable suppliers. We are committed to using sustainable materials and processes to minimize our environmental impact.
We offer a range of sustainable packaging solutions, including recyclable, reusable, and compostable materials. We are also committed to reducing our environmental footprint through energy-efficient production methods and water conservation initiatives.
Email: Spiltag USA maintains regular communication with clients via email throughout the project lifecycle. They use email to share project updates, discuss design concepts, and resolve any issues that may arise.
Teleconferences: For more complex projects or those requiring real-time discussions, Spiltag USA schedules regular teleconferences with clients. This allows for closer collaboration and ensures that all parties are on the same page.
Face-to-face meetings: For projects involving significant decision-making or requiring in-person collaboration, Spiltag USA arranges face-to-face meetings with clients. This fosters a more personal connection and helps to build trust and rapport.
Early involvement: Spiltag USA believes in early client involvement in the design and development process. This allows them to gather feedback and incorporate client preferences from the outset, minimizing the risk of rework and ensuring that the final product aligns with the client’s vision.
Regular reviews: Spiltag USA conducts regular design reviews and prototyping sessions with clients to obtain their feedback and address any concerns. This iterative process ensures that the packaging design meets the client’s specific requirements and expectations.
Open communication: Spiltag USA maintains open communication with clients throughout the design and development process. They are transparent about any potential challenges or changes, keeping clients informed and engaged throughout the project.
Progress reports: Spiltag USA provides regular progress reports to clients, outlining the project’s current status, milestones achieved, and any upcoming deliverables. This helps clients stay informed about project progress and provides a clear timeline for completion.
Real-time updates: For projects requiring more frequent updates, Spiltag USA offers real-time updates via email or project management tools. This ensures that clients are always kept abreast of the latest developments and can respond promptly to any questions or concerns.
Access to project files: Spiltag USA grants clients access to project files, including designs, prototypes, and testing results. This allows clients to track the project’s progress and make informed decisions throughout the lifecycle.
Factors influencing pricing: Spiltag USA’s pricing is based on a variety of factors, including the complexity of the packaging design, the quantity required, the materials used, and any additional customizations or specifications.
Custom packaging requests: Spiltag USA welcomes custom packaging requests and is committed to working with clients to create unique and innovative packaging solutions. They provide a detailed quote for custom packaging requests, outlining the pricing structure and any potential charges.
Payment terms and shipping options: Spiltag USA offers flexible payment terms and shipping options to meet the needs of its global clients. They typically require a deposit to commence production and offer various payment methods, such as wire transfer, bank transfers, and credit cards.
International shipping and customs regulations: Spiltag USA has extensive experience managing international shipping and customs regulations. They handle all the necessary paperwork and ensure that shipments comply with all applicable regulations, minimizing delays and ensuring smooth delivery.
Return and warranty policies: Spiltag USA has a clear and transparent return and warranty policy. Clients can return or exchange packaging products under certain conditions, and the warranty covers defects in materials or workmanship.
Complexity of the packaging design: More complex designs, such as those with intricate graphics or specialized features, will typically command a higher price.
Quantity required: Larger quantities will result in lower per-unit costs due to economies of scale. Spiltag USA offers discounts for bulk orders.
Materials used: The type of PET resin and other materials used will influence pricing. Higher-quality materials may cost more, but they may also provide improved durability and sustainability.
Additional customizations or specifications: Customized packaging, such as specific colors, finishes, or printing requirements, will add to the overall cost.
Location and shipping: The distance from the production facility to the client’s location will affect shipping costs. For international orders, additional customs duties and taxes may apply.
Volume discounts: Spiltag USA may offer volume discounts for large orders or repeat customers.
Current market conditions: Fluctuations in raw material prices and global economic conditions may also impact pricing.
Initial consultation: Spiltag USA invites clients to discuss their custom packaging requirements. They gather detailed information about the product, target audience, desired aesthetics, and any specific functional or environmental requirements.
Design ideation: Spiltag USA’s team of experienced designers generates creative concepts that align with the client’s specifications. They present multiple design options, allowing the client to choose the one that best suits their needs.
Prototype development: Spiltag USA produces prototypes of the selected design to allow the client to evaluate the form, functionality, and aesthetics of the packaging. They incorporate client feedback into the prototypes until the design meets their satisfaction.
Testing and validation: Spiltag USA conducts rigorous testing of the prototypes to ensure they meet the client’s requirements for strength, durability, and functionality. They also conduct packaging simulations to evaluate the packaging’s ability to protect the product during transportation and storage.
Finalization and production: Based on the positive feedback and successful testing, Spiltag USA finalizes the packaging design and prepares for production. They carefully select high-quality materials and employ advanced manufacturing techniques to produce the packaging according to the agreed-upon specifications.
Quality assurance: Spiltag USA’s dedicated quality assurance team conducts thorough inspections throughout the production process to ensure that each packaging unit meets the highest quality standards. They verify dimensions, labeling, printing quality, and overall functionality to maintain consistent quality.
Delivery and logistics: Spiltag USA arranges for efficient and timely delivery of the custom packaging to the client’s designated location. They ensure that packaging is well-protected and properly packaged for secure transportation.
Ongoing support: Spiltag USA maintains ongoing support for its clients, offering assistance with any post-production questions or concerns. They also provide documentation and training materials to ensure that the client can effectively utilize the packaging for their intended purposes.
Throughout this process, Spiltag USA maintains open communication with the client, keeping them informed about progress, addressing any concerns, and ensuring that the final product meets their expectations and contributes to their brand success.
Spiltag USA offers flexible payment terms and shipping options to meet the needs of its global clients.
Payment Terms
Shipping Options
International Shipping and Customs Regulations
Return and Warranty Policies
Here is a summary of Spiltag International’s payment terms and shipping options:
Payment Terms | Shipping Options |
---|---|
Wire transfer, bank transfer, credit card | Air freight, ocean freight, express shipping |
Door-to-door delivery, collection from production facility | |
All necessary paperwork and regulations handled | |
Clear and transparent return and warranty policy |
Spiltag USA has a comprehensive process for managing international shipping and customs regulations:
In-depth knowledge: Spiltag USA maintains a deep understanding of international shipping regulations and customs processes in various countries and regions. We stay updated on the latest changes and requirements to ensure compliance.
Thorough documentation: Spiltag USA prepares all necessary documentation for international shipments, including commercial invoices, packing lists, customs declarations, and certificates of origin. This documentation ensures that shipments are accurately identified and cleared through customs efficiently.
Consolidation and optimization: For large orders or shipments to multiple destinations, Spiltag International may consolidate multiple shipments to reduce the number of containers and associated costs. This also simplifies customs clearance and documentation processes.
Third-party logistics (3PL) partnerships: Spiltag USA partners with reputable 3PL providers to handle the logistics of international shipments, including freight forwarding, warehousing, and customs brokerage. This expertise ensures that shipments are handled efficiently and in compliance with regulations.
Real-time tracking: Spiltag USA provides real-time tracking of shipments to clients, allowing them to monitor the progress of their orders and anticipate delivery timelines. This transparency enhances customer satisfaction and contributes to smoother supply chain operations.
Customs clearance assistance: Spiltag USA assists clients in obtaining any necessary permits, licenses, or approvals required for importing or exporting packaging products. They also handle customs clearance paperwork and procedures to expedite the release of shipments.
Risk mitigation: Spiltag USA implements proactive risk mitigation strategies to minimize delays, detentions, or penalties related to customs compliance. They conduct pre-shipment audits to ensure documentation accuracy and identify potential issues before they arise.
Continuous improvement: Spiltag USA continuously monitors and analyzes its international shipping and customs management processes to identify areas for improvement. They seek feedback from clients and partners to enhance efficiency and reduce costs.
We offer over 150 models of packaging.
With over 500 colors and design options for unique and brand-representative packaging.
The company offers silk screen printing, hot stamping, spray coating, and embossing solutions for decoration.
The company uses the LPPD methodology to deliver projects with high speed, low cost, and minimal rework.
Your partner from end-to-end.
Secure. Sophisticated. Sustainable.