Packaging Solutions



Frequently Asked Questions

Your questions matter to us. On our Frequently Asked Questions page, you’ll find concise, informative answers to your most pressing queries about our PET plastic products, services, and sustainability practices. We’ve compiled a list of the questions we hear most often from our valued customers and partners, along with clear, helpful responses from our team of experts.

Whether you’re curious about product specifications, environmental impact, ordering processes, or anything in between, our FAQ page is designed to provide you with quick and easy access to the information you need. If your question isn’t addressed here, please reach out to us directly – we’re here to assist you.

Navigate through the categories or use the search feature to find specific topics. Let’s get you the answers you’re looking for and ensure your experience with Spiltag is as seamless and satisfying as possible.

Spiltag International is a global manufacturer of PET packaging solutions, offering a comprehensive range of services from product design and development to production, testing, and quality assurance. We specialize in Rigid Packaging solutions for a wide range of industries, including food and beverage, personal care, pharmaceuticals, and industrial applications.

Spiltag International serves a diverse range of industries, including food and beverage, personal care, pharmaceuticals, and industrial applications. They have a strong track record of providing high-quality packaging solutions to some of the world’s leading brands.

Spiltag International has a manufacture facility in Brazil and a strategic office in Florida – USA. This allows them to provide quick and efficient delivery of packaging solutions to their customers worldwide.

Spiltag International is recognized for its commitment to quality, innovation, and sustainability. We have a strong focus on customer satisfaction and are committed to providing exceptional service to their global partners.

We hold numerous certifications and awards, including ISO 9001, ISO 14001. We are also recognized for our sustainability initiatives, having achieved certifications.

We specialize in a wide range of PET packaging solutions, including bottles, jars, PET tubes, and closures. We also offer a variety of customization options to meet the specific needs of our clients.

Yes, we are experienced in creating customized packaging designs to meet the unique requirements of our clients. We have a team of in-house designers with expertise in various packaging styles and graphics.

We use high-quality PET resins and components sourced from reputable suppliers. We are committed to using sustainable materials and processes to minimize our environmental impact.

We offer a range of sustainable packaging solutions, including recyclable, reusable, and compostable materials. We are also committed to reducing our environmental footprint through energy-efficient production methods and water conservation initiatives.

  • Email: Spiltag International maintains regular communication with clients via email throughout the project lifecycle. They use email to share project updates, discuss design concepts, and resolve any issues that may arise.

  • Teleconferences: For more complex projects or those requiring real-time discussions, Spiltag International schedules regular teleconferences with clients. This allows for closer collaboration and ensures that all parties are on the same page.

  • Face-to-face meetings: For projects involving significant decision-making or requiring in-person collaboration, Spiltag International arranges face-to-face meetings with clients. This fosters a more personal connection and helps to build trust and rapport.

  • Early involvement: Spiltag International believes in early client involvement in the design and development process. This allows them to gather feedback and incorporate client preferences from the outset, minimizing the risk of rework and ensuring that the final product aligns with the client’s vision.

  • Regular reviews: Spiltag International conducts regular design reviews and prototyping sessions with clients to obtain their feedback and address any concerns. This iterative process ensures that the packaging design meets the client’s specific requirements and expectations.

  • Open communication: Spiltag International maintains open communication with clients throughout the design and development process. They are transparent about any potential challenges or changes, keeping clients informed and engaged throughout the project.

  • Progress reports: Spiltag International provides regular progress reports to clients, outlining the project’s current status, milestones achieved, and any upcoming deliverables. This helps clients stay informed about project progress and provides a clear timeline for completion.

  • Real-time updates: For projects requiring more frequent updates, Spiltag International offers real-time updates via email or project management tools. This ensures that clients are always kept abreast of the latest developments and can respond promptly to any questions or concerns.

  • Access to project files: Spiltag International grants clients access to project files, including designs, prototypes, and testing results. This allows clients to track the project’s progress and make informed decisions throughout the lifecycle.

  • Factors influencing pricing: Spiltag International’s pricing is based on a variety of factors, including the complexity of the packaging design, the quantity required, the materials used, and any additional customizations or specifications.

  • Custom packaging requests: Spiltag International welcomes custom packaging requests and is committed to working with clients to create unique and innovative packaging solutions. They provide a detailed quote for custom packaging requests, outlining the pricing structure and any potential charges.

  • Payment terms and shipping options: Spiltag International offers flexible payment terms and shipping options to meet the needs of its global clients. They typically require a deposit to commence production and offer various payment methods, such as wire transfer, bank transfers, and credit cards.

  • International shipping and customs regulations: Spiltag International has extensive experience managing international shipping and customs regulations. They handle all the necessary paperwork and ensure that shipments comply with all applicable regulations, minimizing delays and ensuring smooth delivery.

  • Return and warranty policies: Spiltag International has a clear and transparent return and warranty policy. Clients can return or exchange packaging products under certain conditions, and the warranty covers defects in materials or workmanship.

  • Complexity of the packaging design: More complex designs, such as those with intricate graphics or specialized features, will typically command a higher price.

  • Quantity required: Larger quantities will result in lower per-unit costs due to economies of scale. Spiltag International offers discounts for bulk orders.

  • Materials used: The type of PET resin and other materials used will influence pricing. Higher-quality materials may cost more, but they may also provide improved durability and sustainability.

  • Additional customizations or specifications: Customized packaging, such as specific colors, finishes, or printing requirements, will add to the overall cost.

  • Location and shipping: The distance from the production facility to the client’s location will affect shipping costs. For international orders, additional customs duties and taxes may apply.

  • Volume discounts: Spiltag International may offer volume discounts for large orders or repeat customers.

  • Current market conditions: Fluctuations in raw material prices and global economic conditions may also impact pricing.

  1. Initial consultation: Spiltag International invites clients to discuss their custom packaging requirements. They gather detailed information about the product, target audience, desired aesthetics, and any specific functional or environmental requirements.

  2. Design ideation: Spiltag International’s team of experienced designers generates creative concepts that align with the client’s specifications. They present multiple design options, allowing the client to choose the one that best suits their needs.

  3. Prototype development: Spiltag International produces prototypes of the selected design to allow the client to evaluate the form, functionality, and aesthetics of the packaging. They incorporate client feedback into the prototypes until the design meets their satisfaction.

  4. Testing and validation: Spiltag International conducts rigorous testing of the prototypes to ensure they meet the client’s requirements for strength, durability, and functionality. They also conduct packaging simulations to evaluate the packaging’s ability to protect the product during transportation and storage.

  5. Finalization and production: Based on the positive feedback and successful testing, Spiltag International finalizes the packaging design and prepares for production. They carefully select high-quality materials and employ advanced manufacturing techniques to produce the packaging according to the agreed-upon specifications.

  6. Quality assurance: Spiltag International’s dedicated quality assurance team conducts thorough inspections throughout the production process to ensure that each packaging unit meets the highest quality standards. They verify dimensions, labeling, printing quality, and overall functionality to maintain consistent quality.

  7. Delivery and logistics: Spiltag International arranges for efficient and timely delivery of the custom packaging to the client’s designated location. They ensure that packaging is well-protected and properly packaged for secure transportation.

  8. Ongoing support: Spiltag International maintains ongoing support for its clients, offering assistance with any post-production questions or concerns. They also provide documentation and training materials to ensure that the client can effectively utilize the packaging for their intended purposes.

Throughout this process, Spiltag International maintains open communication with the client, keeping them informed about progress, addressing any concerns, and ensuring that the final product meets their expectations and contributes to their brand success.

Spiltag International offers flexible payment terms and shipping options to meet the needs of its global clients.

Payment Terms

  • Typically, a deposit is required to commence production.
  • Spiltag International offers various payment methods, including wire transfer, bank transfers, and credit cards.

Shipping Options

  • Spiltag International offers a variety of shipping options to meet the needs of its clients worldwide, including air freight, ocean freight, and express shipping.
  • Spiltag International can arrange for door-to-door delivery or arrange for the client to collect the packaging from their nearest production facility.

International Shipping and Customs Regulations

  • Spiltag International has extensive experience managing international shipping and customs regulations. They handle all the necessary paperwork and ensure that shipments comply with all applicable regulations, minimizing delays and ensuring smooth delivery.

Return and Warranty Policies

  • Spiltag International has a clear and transparent return and warranty policy. Clients can return or exchange packaging products under certain conditions, and the warranty covers defects in materials or workmanship.

Here is a summary of Spiltag International’s payment terms and shipping options:

Payment TermsShipping Options
Wire transfer, bank transfer, credit cardAir freight, ocean freight, express shipping
Door-to-door delivery, collection from production facility
All necessary paperwork and regulations handled
Clear and transparent return and warranty policy

Spiltag has a comprehensive process for managing international shipping and customs regulations:

  1. In-depth knowledge: Spiltag International maintains a deep understanding of international shipping regulations and customs processes in various countries and regions. We stay updated on the latest changes and requirements to ensure compliance.

  2. Thorough documentation: Spiltag International prepares all necessary documentation for international shipments, including commercial invoices, packing lists, customs declarations, and certificates of origin. This documentation ensures that shipments are accurately identified and cleared through customs efficiently.

  3. Consolidation and optimization: For large orders or shipments to multiple destinations, Spiltag International may consolidate multiple shipments to reduce the number of containers and associated costs. This also simplifies customs clearance and documentation processes.

  4. Third-party logistics (3PL) partnerships: Spiltag International partners with reputable 3PL providers to handle the logistics of international shipments, including freight forwarding, warehousing, and customs brokerage. This expertise ensures that shipments are handled efficiently and in compliance with regulations.

  5. Real-time tracking: Spiltag International provides real-time tracking of shipments to clients, allowing them to monitor the progress of their orders and anticipate delivery timelines. This transparency enhances customer satisfaction and contributes to smoother supply chain operations.

  6. Customs clearance assistance: Spiltag International assists clients in obtaining any necessary permits, licenses, or approvals required for importing or exporting packaging products. They also handle customs clearance paperwork and procedures to expedite the release of shipments.

  7. Risk mitigation: Spiltag International implements proactive risk mitigation strategies to minimize delays, detentions, or penalties related to customs compliance. They conduct pre-shipment audits to ensure documentation accuracy and identify potential issues before they arise.

  8. Continuous improvement: Spiltag International continuously monitors and analyzes its international shipping and customs management processes to identify areas for improvement. They seek feedback from clients and partners to enhance efficiency and reduce costs.

We offer over 150 models of packaging.
With over 500 colors and design options for unique and brand-representative packaging.

The company offers silk screen printing, hot stamping, spray coating, and embossing solutions for decoration.

The company uses the LPPD methodology to deliver projects with high speed, low cost, and minimal rework.


SPITLAG team is here to help you with more information!

Why Choose SPILTAG For Your Project?

Expertise & Experience

Choosing Spiltag means partnering with a leader in the PET plastic industry, renowned for our commitment to quality, innovation, and sustainability. Here’s what sets us apart:


We are not just qualified; we are dedicated to upholding the highest standards. Our products undergo rigorous testing to ensure they meet stringent quality criteria.


Your project is unique, and so are our solutions. Spiltag offers personalized services and products tailored to the specific needs of your project.


We prioritize the environment in every step of our manufacturing process, from using recycled materials to implementing energy-efficient production techniques.


At Spiltag, we continuously invest in research and development to stay at the cutting edge of PET plastic technology, offering you the latest advancements in the field.

Global Reach
Local Service

Our international presence equips us with a global perspective while maintaining the personalized touch of local service.


From initial consultation to after-sales service, our team is here to support you throughout the lifecycle of your project.


We provide top-quality products at competitive prices, ensuring you get the best value for your investment.

Reliability & Trust

We build relationships based on trust, transparency, and reliability, ensuring that we deliver on our promises every time.